Key Element Guide: Continual Service Improvement

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Key Element Guide: Continual Service Improvement

Free UK delivery on Key Element Guide: Continual Service Improvement

In Paperback Format
Key Element Guide: Continual Service Improvement
Aligned to the 2011 Editions

£8.95
 RRP: £9.95
You save £1.00 (10.1%)
ISBN
9780113313648
Author
Cabinet Office
Published by
TSO (The Stationery Office)
Publication Date
31 July 2012
Format
Paperback
Dimensions
108 x 140 mm

The Key Element Guide Continual Service Improvement provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements.

Continual Service Improvement delivers consistent, repeatable process activities as part of service quality; ITIL has always emphasized the importance of continual service improvements. Focusing on the process elements involved in identifying and introducing service management improvements, the continual service improvement stage of the lifecycle also deals with issues surrounding service retirement.

Key features:
  • Written by authors of the main core guidance titles
  • Provides a handy overview of the five core titles
  • Each Key Element Guide shares the same structure
  • Quality assured and endorsed by itSMF International.
 


Key Element Guide: Continual Service Improvement - Pack of 10

Free UK delivery on Key Element Guide: Continual Service Improvement - Pack of 10

In Multipack Format
Key Element Guide: Continual Service Improvement - Pack of 10
Aligned to the 2011 Editions

£89.55
 RRP: £99.50
You save £9.95 (10.0%)
ISBN
9780113313693
Author
Cabinet Office
Published by
TSO (The Stationery Office)
Publication Date
31 July 2012
Format
Multipack
Extent
Pack of 10
Dimensions
108 x 140 mm

The Key Element Guide Continual Service Improvement provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements.

Continual Service Improvement delivers consistent, repeatable process activities as part of service quality; ITIL has always emphasized the importance of continual service improvements. Focusing on the process elements involved in identifying and introducing service management improvements, the continual service improvement stage of the lifecycle also deals with issues surrounding service retirement.

Key features:
  • Written by authors of the main core guidance titles
  • Provides a handy overview of the five core titles
  • Each Key Element Guide shares the same structure
  • Quality assured and endorsed by itSMF International.
 


Key Element Guide: Continual Service Improvement PDF Download


In e-book Format
Key Element Guide: Continual Service Improvement PDF Download
Aligned to the 2011 Editions

£8.95 (Excl VAT)
 RRP: £9.95
You save £1.00 (10.1%)
ISBN
9780113313754
Author
Cabinet Office
Published by
TSO (The Stationery Office)
Publication Date
20 August 2012
Format
e-book
Extent
1.8 Mb

The Key Element Guide Continual Service Improvement PDF provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements.

Continual Service Improvement delivers consistent, repeatable process activities as part of service quality; ITIL has always emphasized the importance of continual service improvements. Focusing on the process elements involved in identifying and introducing service management improvements, the continual service improvement stage of the lifecycle also deals with issues surrounding service retirement.

Key features:
  • Written by authors of the main core guidance titles
  • Provides a handy overview of the five core titles
  • Each KEG shares the same structure
  • Quality assured and endorsed by itSMF International.

A PDF allows for easy access while you're on the move:
  • Single user
  • Non-networkable
  • Downloadable PDF: searchable with a bookmarking function.
 
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