Key Element Guide: Service Operation

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Key Element Guide: ITIL Service Operation

Free UK delivery on Key Element Guide: ITIL Service Operation

In Paperback Format
Key Element Guide: ITIL Service Operation
Aligned to the 2011 Editions

£8.95
 RRP: £9.95
You save £1.00 (10.1%)
ISBN
9780113313631
Author
Cabinet Office
Published by
TSO (The Stationery Office)
Publication Date
31 July 2012
Edition
Second edition
Format
Paperback
Dimensions
108 x 140 mm

The Key Element Guide Service Operation provides a handy reference to the content contained within the core 'ITIL Service Strategy' guidance and summarises its key elements.

ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.

Key features:
  • Written by authors of the main core guidance titles
  • Provides a handy overview of the five core titles
  • Each Key Element Guide shares the same structure
  • Quality assured and endorsed by itSMF International.
 


Key Element Guide: ITIL Service Operation - Pack of 10

Free UK delivery on Key Element Guide: ITIL Service Operation - Pack of 10

In Multipack Format
Key Element Guide: ITIL Service Operation - Pack of 10
Aligned to the 2011 Editions

£89.55
 RRP: £99.50
You save £9.95 (10.0%)
ISBN
9780113313686
Author
Cabinet Office
Published by
TSO (The Stationery Office)
Publication Date
31 July 2012
Format
Multipack
Extent
Pack of 10
Dimensions
108 x 140 mm

The Key Element Guide Service Operation provides a handy reference to the content contained within the core 'ITIL Service Strategy' guidance and summarises its key elements.

ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.

Key features:
  • Written by authors of the main core guidance titles
  • Provides a handy overview of the five core titles
  • Each Key Element Guide shares the same structure
  • Quality assured and endorsed by itSMF International.
 


Key Element Guide: ITIL Service Operation PDF Download


In e-book Format
Key Element Guide: ITIL Service Operation PDF Download
Aligned to the 2011 Editions

£8.95 (Excl VAT)
 RRP: £9.95
You save £1.00 (10.1%)
ISBN
9780113313747
Author
Cabinet Office
Published by
TSO (The Stationery Office)
Publication Date
20 August 2012
Format
e-book
Extent
1.8 Mb

The Key Element Guide Service Operation PDF provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements.

ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.

Key features:
  • Written by authors of the main core guidance titles
  • Provides a handy overview of the five core titles
  • Each KEG shares the same structure
  • Quality assured and endorsed by itSMF International.

A PDF allows for easy access while you're on the move:
  • Single user
  • Non-networkable
  • Downloadable PDF: searchable with a bookmarking function.
 
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