Practical IT Service Management: A Concise Guide for Busy Executives

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Practical IT Service Management: A Concise Guide for Busy Executives

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Practical IT Service Management: A Concise Guide for Busy Executives

£29.95
ISBN
9781905356393
Author
9781905356393
Published by
IT Governance Publishing
Publication Date
01 Mar 2008
Format
Paperback
Extent
260 pages

Practical IT Service Management is a clear, concise and to the point guide to implementing IT service management (ITSM). It is based on ITIL Version 3, one of the most widely accepted best-practice approaches to ITSM.

This book is written by Thejendra BS who is an internationally experienced IT manager based in Bangalore, India. He has over 17 years experience of technology roles including disaster recovery planning, business continuity planning, asset management, IT security and IT project implementation. 


Online Shop | Books for your Business | IT Governance Publications | IT Governance Books |  Practical IT Service Management: A Concise Guide for Busy Executives

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