ITIL Service Transition (ST) 2011 Editions

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ITIL Service Transition (ST) - Book 2011 Edition

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In Paperback Format
ITIL Service Transition (ST) - Book 2011 Edition

£76.50
 RRP: £85.00
You save £8.50 (10.0%)
ISBN
9780113313068
Author
AXELOS
Published by
TSO (The Stationery Office)
Publication Date
29 July 2011
Format
Paperback
Extent
360 pages
Dimensions
215 x 280 mm

The ITIL Service Transition stage of the ITIL service management framework offers global best-practice guidance for IT professionals wishing to introduce new and changed services, ensuring that the value identified in the service strategy is maintained and controlling risks to smooth operations.

ITIL Service Transition describes best practices for managing service change, and helping departments and businesses to transition efficiently, from one state to another. The effect of change on operations, customers, users and the business are all considered in this critical stage of the ITIL lifecycle suite.

This publication represents the combined experience and knowledge of practitioners from across the world. It contains the knowledge and skills needed for any IT, procurement, or quality assurance professional looking to develop expertise in the delivery of change.

Key benefits
  • Provides a step-by-step approach to IT service transition, including specifications, configuration, test, release, deployment and every step in between
  • Allows for innovation, whilst managing the complexity resulting from change, to prevent undesired consequences
  • Introduces the service knowledge management system, to enable people to learn from the knowledge and experience of others
  • Demonstrates how to deliver more accurate cost, time and resource estimations, improved cost effectiveness and transition success

Anyone considering ITIL professional accreditation should note that this is the only source from which the ITIL exam questions are taken.

ITIL Service Transition is part of the most widely recognized framework for IT service management in the world, used by thousands of organizations - small and large - from both public and private sectors.

Other publications within the ITIL lifecycle suite include: ITIL Service Strategy, ITIL Service Design, ITIL Service Operation and ITIL Continual Service Improvement.

Also available as part of the ITIL Lifecycle Publication Suite 


ITIL Service Transition (ST) - PDF Download 2011 Edition


In e-book Format
ITIL Service Transition (ST) - PDF Download 2011 Edition

£76.50 (Excl VAT)
 RRP: £85.00
You save £8.50 (10.0%)
ISBN
9780113313129
Author
AXELOS
Published by
TSO (The Stationery Office)
Publication Date
23 August 2011
Format
e-book
Extent
14.2 Mb

The ITIL Service Transition stage of the ITIL service management framework offers global best-practice guidance for IT professionals wishing to introduce new and changed services, ensuring that the value identified in the service strategy is maintained and controlling risks to smooth operations.

ITIL Service Transition describes best practices for managing service change, and helping departments and businesses to transition efficiently, from one state to another. The effect of change on operations, customers, users and the business are all considered in this critical stage of the ITIL lifecycle suite.

This publication represents the combined experience and knowledge of practitioners from across the world. It contains the knowledge and skills needed for any IT, procurement, or quality assurance professional looking to develop expertise in the delivery of change.

Key benefits
  • Provides a step-by-step approach to IT service transition, including specifications, configuration, test, release, deployment and every step in between
  • Allows for innovation, whilst managing the complexity resulting from change, to prevent undesired consequences
  • Introduces the service knowledge management system, to enable people to learn from the knowledge and experience of others
  • Demonstrates how to deliver more accurate cost, time and resource estimations, improved cost effectiveness and transition success

Anyone considering ITIL professional accreditation should note that this is the only source from which the ITIL exam questions are taken.

ITIL Service Transition is part of the most widely recognized framework for IT service management in the world, used by thousands of organizations - small and large - from both public and private sectors.

Other publications within the ITIL lifecycle suite include: ITIL Service Strategy, ITIL Service Design, ITIL Service Operation and ITIL Continual Service Improvement
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ITIL Service Transition (ST) - Online Subscription


In Online Format
ITIL Service Transition (ST) - Online Subscription
7003155

£75.00 (Excl VAT)
Author
AXELOS
Published by
TSO (The Stationery Office)
Format
Online
Extent
Annual Subscription

The ITIL Service Transition stage of the ITIL service management framework offers global best-practice guidance for IT professionals wishing to introduce new and changed services, ensuring that the value identified in the service strategy is maintained and controlling risks to smooth operations.

ITIL Service Transition describes best practices for managing service change, and helping departments and businesses to transition efficiently, from one state to another. The effect of change on operations, customers, users and the business are all considered in this critical stage of the ITIL lifecycle suite.

This publication represents the combined experience and knowledge of practitioners from across the world. It contains the knowledge and skills needed for any IT, procurement, or quality assurance professional looking to develop expertise in the delivery of change.

Key benefits
  • Provides a step-by-step approach to IT service transition, including specifications, configuration, test, release, deployment and every step in between
  • Allows for innovation, whilst managing the complexity resulting from change, to prevent undesired consequences
  • Introduces the service knowledge management system, to enable people to learn from the knowledge and experience of others
  • Demonstrates how to deliver more accurate cost, time and resource estimations, improved cost effectiveness and transition success

Anyone considering ITIL professional accreditation should note that this is the only source from which the ITIL exam questions are taken.

ITIL Service Transition is part of the most widely recognized framework for IT service management in the world, used by thousands of organizations - small and large - from both public and private sectors.

Other publications within the ITIL lifecycle suite include: ITIL Service Strategy, ITIL Service Design, ITIL Service Operation and ITIL Continual Service Improvement



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